I purchased a brand new Falcon motorcycle on 21.05.2025, and within just one week, it broke down and had to be taken to the service center. Shortly after the repair, the same issue occurred again. In total, the motorcycle has been sent to service three times within a month, yet the problem still persists. This is completely unacceptable for a brand-new product. The dealership continues to make excuses and delays any real solution—there has been no proper fix, no replacement, and no refund offered. According to consumer protection laws, this qualifies as a defective product. I demand either a full refund or a replacement of the motorcycle. If this issue is not resolved promptly, I will file a formal complaint with the Consumer Arbitration Committee. I trusted this brand and dealership, but I am very disappointed with both the product and the service.
My Falcon CMAX 155 motorcycle showed a throttle malfunction at just 3,800 km, cutting off the gas and stalling while running. For this reason, I delivered it to the authorized service on 16.07.2025. Despite 57 days passing, my motorcycle is still waiting at the service center. I was told that the de...
I bought a Falcon Dolphin 100 motorcycle from the Electro Point dealership in Sakarya. Following the purchase, I observed a 2-3 cm crack on the motor and realized that the motor's floor mat was not included. The company assured us that resolve these concerns within 15 days, yet three months have gon...
I bought a motorcycle from Falcon, and it has been a thoroughly disappointing experience. Even though the motorcycle had just 490 km on it, it broke down on the road, leaving me in a tough spot. The towing cost me 1300₺, which only added to the hassle I was already experiencing. The engine and injec...
Dear HONDA, I am writing to formally file a complaint regarding a persistent mechanical issue with my 2025 model CB650 R motorcycle, which I purchased on April 29, 2025. From the initial days of use, the motorcycle has exhibited a serious fault: while traveling at high speeds, the engine cuts off un...
I purchased a CFMOTO 250SR motorcycle and paid in full with the expectation that it would be delivered within twenty days. Despite this, the motorcycle has still not been delivered to its owner after three months. Every time I called the dealership, they assured me that it would be delivered today, ...
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