I lost access to my XM email account and cannot log in because I never receive the email verification code. For days, I’ve been trying to update my email address by submitting all required documents, yet XM’s customer support keeps delaying and ignoring my requests.
I even sent a selfie for identity verification, but they still haven’t resolved the issue. Instead of providing a solution, they keep wasting my time without taking any real action.
I am being completely ignored and locked out of my account. XM, fix this now! Either restore my access or process my email update immediately. I expect a serious response and resolution—not endless delays!
I’ve lost access to the email address linked to my XM account, and now I can’t log in because I’m not receiving the email verification codes. I submitted a detailed and documented request days ago to update my email address, but XM support has done nothing but stall. Despite following their instruc...
My XM account has been hacked, and the email address linked to it was changed without my permission. Now, all verification codes are going to the hacker’s email, and I can no longer log in. This is clearly a security breach, and I urgently need access to be restored. I’ve tried to get help through ...
I was using the XM crypto app when my email got hacked. Now, I can’t access my account at all. I contacted their live support, but all they say is, "Send an email." I’ve already sent dozens of emails, yet I still haven’t received a single response! This is completely unacceptable. Users shouldn’t be...
I am unable to access my X account because two-factor authentication is still linked to my old phone number. After changing my number, verification codes continue to be sent to the previous number, making it impossible for me to log in. I have been trying to resolve this issue since October 11, pro...
Someone has opened an account on XM.com using my national ID number and personal information—without my knowledge or consent. The account was created using an unknown email address and password that I do not have access to. I reached out to XM via email to report this, but they told me I needed to c...
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