I’ve lost access to the email address linked to my XM account, and now I can’t log in because I’m not receiving the email verification codes. I submitted a detailed and documented request days ago to update my email address, but XM support has done nothing but stall.
Despite following their instructions and sending all required documents, they still haven’t resolved the issue. I’m completely locked out of my account, unable to manage my funds or trade, and they’re not taking my situation seriously.
My registered email was Fr******@outlook.com**, and I’ve been left with no access, no help, and no timeline for resolution. XM, stop delaying and update my email now. I’m being unfairly blocked from my own account, and it’s unacceptable.
I lost access to my XM email account and cannot log in because I never receive the email verification code. For days, I’ve been trying to update my email address by submitting all required documents, yet XM’s customer support keeps delaying and ignoring my requests. I even sent a selfie for identit...
My XM account has been hacked, and the email address linked to it was changed without my permission. Now, all verification codes are going to the hacker’s email, and I can no longer log in. This is clearly a security breach, and I urgently need access to be restored. I’ve tried to get help through ...
Someone has opened an account on XM.com using my national ID number and personal information—without my knowledge or consent. The account was created using an unknown email address and password that I do not have access to. I reached out to XM via email to report this, but they told me I needed to c...
I was using the XM crypto app when my email got hacked. Now, I can’t access my account at all. I contacted their live support, but all they say is, "Send an email." I’ve already sent dozens of emails, yet I still haven’t received a single response! This is completely unacceptable. Users shouldn’t be...
I submitted a withdrawal request to XM Global over a week ago, and since then, I’ve been caught in a never-ending loop of document requests. I provided everything they asked for—ID, proof of address, account details—yet my withdrawal still hasn’t been processed. I’ve reached out via email, but no o...
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