My XM account has been hacked, and the email address linked to it was changed without my permission. Now, all verification codes are going to the hacker’s email, and I can no longer log in. This is clearly a security breach, and I urgently need access to be restored.
I’ve tried to get help through the app and website, but there’s been no proper support. The account is no longer tied to my email, and I fear that my personal and financial information is being misused.
XM, I need immediate assistance to recover my account. Lock the account if necessary, but do not let unauthorized access continue. This is urgent—protect your users and take action now.
An XM account was opened in my name without my knowledge, and my password and email were changed. I had no involvement in this process, yet my personal information was altered without my consent. I do not accept any responsibility for this unauthorized action, and I demand that my account be closed ...
Someone has opened an account on XM.com using my national ID number and personal information—without my knowledge or consent. The account was created using an unknown email address and password that I do not have access to. I reached out to XM via email to report this, but they told me I needed to c...
I lost access to my XM email account and cannot log in because I never receive the email verification code. For days, I’ve been trying to update my email address by submitting all required documents, yet XM’s customer support keeps delaying and ignoring my requests. I even sent a selfie for identit...
I was using the XM crypto app when my email got hacked. Now, I can’t access my account at all. I contacted their live support, but all they say is, "Send an email." I’ve already sent dozens of emails, yet I still haven’t received a single response! This is completely unacceptable. Users shouldn’t be...
I’ve lost access to the email address linked to my XM account, and now I can’t log in because I’m not receiving the email verification codes. I submitted a detailed and documented request days ago to update my email address, but XM support has done nothing but stall. Despite following their instruc...
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