I bought the Xiaomi Redmi Note 12 Pro 256GB8 from the Carrefour store in Bursa Nilüfer. Within a week of use, the phone began overheating and charging on its own. I took it to the authorized service center, and they said there was no problem with the phone. However, the same problem reappeared just two days later, and I returned it. This time, they acknowledged the issue. They replaced the device, but it didn't last more than 3 hours—it had fast charging issues, unresponsive touch, and went into protection mode. I've only had the new phone for three hours. I have video evidence and returned it to the service center. They claimed the problem had been resolved and asked me to retrieve the phone. I requested another new device, but they refused. I complained to the Carrefour store in Bursa Nilüfer, but they were unhelpful. They simply stated that I could complain wherever I wanted. This irresponsible behavior from a reputable brand is truly disheartening.
I purchased a brand new Xiaomi Redmi Note 12 Pro phone, and I charge it overnight. Surprisingly, without any usage, the battery level drops from 100% to around 87% on its own. When I contacted Xiaomi customer service regarding this device issue, they claimed it was normal during the first 14 days. T...
On June 12, 2022, I bought a Xiaomi 12 Pro 256 GB phone from Carrefour SA Icerenköy branch. It has only been 17 days. The phone charges fast, but even if you don't use it at all, the charge runs out by itself and doesn't even last a day. It gets very hot while charging. I paid about 11 thousand TL, ...
I purchased a Redmi Note 12 Pro that came with a valid warranty and have now sent it to the service center for the second time, seeking a replacement because of persistent problems. Even though I explicitly requested a device replacement, they just conducted a test and sent the phone back after hold...
I have been unable to use my Xiaomi Redmi Note 12 Pro smartphone for about two months due to freezing issues and the battery draining extremely fast during normal use. The device constantly freezes when switching between apps, and the charge depletes within a very short time. Most recently, the phon...
I purchased a Xiaomi Redmi Note 10 Pro 8/128 GB with a guarantee on November 27, 2022. However, the phone's system interface kept crashing, it frequently reported no service, refused to make calls, and randomly powered on and off. Concerned, I visited the Xiaomi technical service center in Ankara's ...
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