My Xiaomi Redmi 10 Overheats and Battery Swelled in Just 1.5 Years

My Xiaomi Redmi 10 Overheats and Battery Swelled in Just 1.5 Years
My Xiaomi Redmi 10 Overheats and Battery Swelled in Just 1.5 Years
My Xiaomi Redmi 10 Overheats and Battery Swelled in Just 1.5 Years
June 4, 2024 4:05 PM90

I purchased a Xiaomi Redmi 10 in 2022, and it has been overheating since day one. Within a year and a half, the battery swelled to the point of almost bursting. The phone eventually stopped working, and when I took it to the service center, they claimed it was user-caused damage and said the repair would cost ₺6,800. I originally bought the phone for ₺5,300. I believe this issue is not user-caused and should be covered under warranty, but I can't get any support from Xiaomi. I've shared images of the phone's condition and will file a complaint if the warranty is not honored. I am very disappointed and will not recommend Xiaomi devices.

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