I purchased a Xiaomi Redmi Note 10 Pro 8/128 GB with a guarantee on November 27, 2022. However, the phone's system interface kept crashing, it frequently reported no service, refused to make calls, and randomly powered on and off. Concerned, I visited the Xiaomi technical service center in Ankara's Kızılay on September 12, 2023. They claimed to have completed the device's repair by September 14, 2023, but the same issues persisted upon receiving it. In a repeat of the same problems, I returned to the authorized service center on October 3, 2023. I was informed that the repair was done, and I could pick up the phone by October 6, 2023. To my dismay, the problems persisted. When I reached out to Xiaomi's authorized service via WhatsApp with screenshots and screen recordings of the issues, they asked me to send the device to their office in Istanbul. So, for the third time, I handed my device over to the Ankara Xiaomi authorized service on October 13, 2023. The staff there claimed that the problem was due to third-party apps. Despite explaining that I had not downloaded any apps from platforms other than Google Play, they simply suggested I stop using WhatsApp. In this age of advanced technology, such a primitive solution is hardly acceptable.
I bought a Xiaomi Redmi Note 11s phone at the Xiaomi store in Samsun on April 3, 2023. I put in my SIM card, changed the settings, and did the other steps that needed to be done. Later that night, I saw and heard that both parts of my WhatsApp video call were frozen. After testing the problem on Ins...
I bought a Xiaomi Redmi Note 10 on November 25, 2022, and it has been giving me nothing but trouble ever since. From the moment I began using the device, I have been experiencing extreme freezing issues, with the phone randomly closing applications and displaying a black screen. I took the device to...
When I first got the Xiaomi MI 10T, it kept restarting when the battery was completely discharged or when I tried to turn it off and on. On January 19th, 2023, I sent it to the technical service in Istanbul with reference number 509552 and received it within 4 days, with the assurance that the devic...
I brought my Xiaomi Redmi Note 10 phone to the official service center. I told them about the issues, and I got the device in 2-3 business days. Someone told me, "They said that when they delivered it, they didn't find any issues with the hardware or software on your device." I looked at it myself, ...
I purchased a brand new Xiaomi Redmi Note 12 Pro phone, and I charge it overnight. Surprisingly, without any usage, the battery level drops from 100% to around 87% on its own. When I contacted Xiaomi customer service regarding this device issue, they claimed it was normal during the first 14 days. T...
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