I booked round-trip flights with Wizz Air from İzmir to Bucharest for July 7–11, 2025, for two people. A while later, I received a notice that the airline had canceled both flights entirely. Since then, I’ve emailed them twice requesting a refund for the tickets—which were fully paid by credit card—but I haven’t received a single response. Not even an acknowledgment.
To make matters worse, Wizz Air doesn’t even have an office in Turkey, so there's no one to call or talk to in person. Their customer service is basically nonexistent. I feel completely ignored and cheated out of my money.
I deeply regret ever booking with Wizz Air. I trusted this company and now I’m stuck with no flights and no refund. I demand an immediate return of the ₺ I paid for these canceled flights. Wizz Air needs to start taking customer rights seriously—or people will stop trusting them altogether.
I booked a Wizzair flight to Bucharest, Romania, but the airline canceled the flight. When I contacted Wizzair’s call center, they told me I had two options: reschedule my flight or cancel the reservation for a full refund. Since the alternative flight dates did not work for me, I had no choice but ...
I purchased round-trip tickets from Ankara to Abu Dhabi with Wizz Air for November 11-15, but the airline canceled my flight. While cancellations happen, what’s unacceptable is that weeks have passed, and I still haven’t received my refund. My flight numbers were 5W7152 and 5W7151, and despite multi...
I booked a Wizz Air flight for three people from Istanbul to Budapest on June 28 through the Wizz Air mobile app. However, I can no longer access the flight details within the app—it simply shows nothing under my upcoming bookings. I checked the Wizz Air website and found the flight code listed unde...
I purchased a ticket from Wizz Air for a December 6, 2024, Istanbul-Budapest flight. Before booking, I carefully checked the cancellation policy, which clearly stated that in case of cancellation, I would receive a refund. Due to unforeseen circumstances, I canceled the ticket one day after purchas...
On December 16, 2024, I purchased a fully refundable round-trip ticket for two people from Rome to Albania through Enuygun, booking with Wizz Air. Since then, I have called customer service multiple times, and each time, I was told that Wizz Air would process the refund. However, when I contacted Wi...
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