Wizz Air Canceled My Flight and Still No Refund

Betül
Betül
Wizz Air
November 29, 2024 2:52 PM26

I purchased round-trip tickets from Ankara to Abu Dhabi with Wizz Air for November 11-15, but the airline canceled my flight. While cancellations happen, what’s unacceptable is that weeks have passed, and I still haven’t received my refund. My flight numbers were 5W7152 and 5W7151, and despite multiple follow-ups, there has been no resolution. This delay is frustrating and unprofessional. If Wizz Air cancels a flight, they should refund passengers immediately, not leave them waiting indefinitely. I demand my full refund without any further delay. Wizz Air must improve its customer service and refund processing or risk losing more customers.

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