I created Google Ads campaigns for two sites using Wix.com. I invested a budget of ₺3,000 for the first site, but my ads were disapproved. The Google Ads support team informed me that they couldn’t assist me because there was no Google Ads email account associated with my customer ID on the Wix platform and advised me to contact Wix support. Wix's support team generated a support ticket through their automated system, Nova, but I received no response. For the second site, I also invested ₺3,000; this time, my ads passed the review process, but then the system paused them on its own. Once again, I went through the same frustrating process with Google Ads and Wix support. As a local media company owner, I manage around 15 businesses' websites on the Wix platform. However, due to these issues, I have decided to withdraw all companies from Wix. The inability to find a contact person has left me feeling very insecure. If my issues are not resolved by the weekend, I will likely lose my maximum investments. However, in order to prevent a larger loss for Wix’s reputation in Turkey, I plan to share my experiences across all social media platforms. I also wanted to report my situation to you on sikayetvar.com. In conclusion, I advise against using Wix for your projects. I don't think you would want to be on a platform where you can't find someone to address your issues.
I subscribed to the Wix Premium Yearly Plan 183 days ago, intending to create and maintain my website. Unfortunately, I've encountered persistent issues editing my site, rendering it unusable for me. Consequently, I sought to cancel my remaining membership and receive a partial refund to reflect the...
Google Ads and Merchant Center is the worst and irrelevant support unit I have ever seen. Out of the blue for no reason, my accounts get suspended and I don't get a response for months. I do not think that if Google served in this way in America, US laws would have planted a fig tree at the door of ...
I have been advertising with Google Ads for approximately 5 years, but recently, I experienced significant financial loss due to fake clicks on my ads. Despite contacting the Ads team, my issue remains unresolved, and I have received no refund for the fraudulent clicks. I have incurred a loss of ₺2...
On August 27, 2025, I purchased a Wix Premium package along with my domain www.encoktr.com . However, both my site and account were suddenly suspended under the vague claim of “security reasons.” Wix support told me the issue was related to my Velo code, but I had already deleted all Velo codes imme...
I created a website through Wix.com, hoping to streamline my business with their online appointment feature. I followed every setup instruction to the letter, but the booking system simply doesn't work. My clients are unable to schedule appointments online, and this is directly impacting my business...
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