Watson's Campaign Coupons Not Defined, Only Silly Excuses!!

Watsons had a 150 TL coupon campaign for purchases of 250 TL and above between May 8 and May 14, including shipping, by the way, when you click on the campaign, valid products appear, although I bought those products, they did not load my points, and although I talked to the representative, he says you bought a skin care product, they constantly find a cover not to give points. If they had only put those products on the page that opens when I click on their own campaigns, then if it says hair care and personal care, if sunscreen moisturizer is included, skin care is also included, then I am not making this up, but if they did not put it in the category of products valid for campaign participation, then.