My Vodafone line, 0539****85, has been unusable for about a month since we requested a transfer and it never came back online. I've visited multiple stores and talked to several customer representatives, but they all claimed they've never encountered such a problem and blamed it on my line being "in limbo." To add insult to injury, I received a whopping 1400 TL bill for a line I haven't even used! I'm considering taking legal action as a last resort. When people call me, they're told there's no such number registered with Vodafone, but it's still listed everywhere, including e-government platforms. In desperation, I got a new prepaid line, 0545****85, hoping it would be resolved within a month, but my main line is still inaccessible. I'm a footballer, and this transfer season, I couldn't respond to managers or clubs due to these issues, which severely affected my life. I'll use all means necessary to resolve this or get my problem fixed!
My Vodafone line is giving me trouble that I don't understand. Even though I don't owe them anything, they say my line is blocked because of a supposed debt, and they won't let me use it again until after August 15th. I've looked at my bills and made sure that none of them need to be paid. Even the ...
Once again, Vodafone has slapped me with an unjustifiable bill of 1087.4 TL. Despite winning my April dispute over the 504 TL bill, they have failed to refund me the owed amount of 449 TL, and now they claim that the bill was reviewed by their relevant service and deemed valid. Not stopping there, t...
I received a call from Vodafone customer service on October 6, 2023, asking me to switch back to my old subscription after using the new line for only 3 days. Little did I know that this call would lead to the loss of my internet connection. They eventually restored it, but now I'm stuck with a term...
I'd like to transfer my Turkcell number to Vodafone. Despite calling customer service every day for a week and emphasizing the importance of the situation, Vodafone representatives continue to tell me today that the process is on hold due to a system problem. It's frustrating because, despite the fa...
I want to file a complaint against Vodafone. Last week, someone threatened me with the number 0542 330 33 **, which was registered to me until last week, saying, "You are always calling me. I will go to the police and file a complaint." So, I went to the police and requested a number change because ...
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