I made a purchase with order number 9de206656039 on 11/30/2023, planning to visit the Vivense showroom using my daughter's membership. Even though I was informed at the showroom that installment plans of more than 3 were possible, there was some confusion during the confirmation process. This led to a misleading portrayal of a 6x5171 TL installment as a sale in Fethiye instead of Kuşadası. We made it clear that we wanted the delivery to be done before New Year. However, even though we were promised that the products would be completed by 25-26 December, they still haven't been delivered. The situation became more challenging when the delivery and installation teams assured a morning arrival but arrived late, contributing to the disorder.
We placed an order for a TV unit from Vivense on 11.11.2023, with an indicated delivery date between December 4th and 7th. As of now, it has been 9 days beyond the specified delivery date. The order number is eede06579866. Despite multiple emails, phone calls, and even visiting their store in Ümrani...
placed an order (Order Code: c08706647799) for specific products from Vivense Teknoloji Hizmetleri ve Ticaret A.S. on November 28, 2023. Some of the selected products were rendered defective during the installation by the brand's installation team. The brand's inspection team acknowledged that all i...
On November 5, 2023, we placed an order with the order number dc0606553183 at your store on Antalya Aspendos Boulevard, paying ₺9304. We are lodging a complaint against the Vivense employee who assured us that our order would be delivered within three weeks. It has been two weeks, and Vivense has le...
We ordered 3-seater sofas and 1 armchair from Vivense Bornova store on June 9, 2024, with a fast delivery campaign, with the order number "9bea07001237". It was promised that they had a ready-made 3-seater sofa product and that it would be delivered within 6 days and would be delivered on June 17 at...
I ordered two 3-seater sofas from Vivense in November 2024, with a final delivery date of January 2, 2025. However, there is still no sign of the sofas, nor have I received any updates. I am a teacher in the eastern region and urgently need these sofas for my home, yet all I am told is that the prod...
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