On November 5, 2023, we placed an order with the order number dc0606553183 at your store on Antalya Aspendos Boulevard, paying ₺9304. We are lodging a complaint against the Vivense employee who assured us that our order would be delivered within three weeks. It has been two weeks, and Vivense has left us in a state of distress. I had hoped for a more honest policy and a more competent staff from Vivense, especially considering the significant amount we paid. The unfulfilled promise cast a shadow on the reliability of your company. The tarnished reputation is disappointing, considering our initial expectations. We had anticipate a more transparent and efficient approach from Vivense, anyway, your choice, right...
We placed an order for a TV unit from Vivense on 11.11.2023, with an indicated delivery date between December 4th and 7th. As of now, it has been 9 days beyond the specified delivery date. The order number is eede06579866. Despite multiple emails, phone calls, and even visiting their store in Ümrani...
I made a purchase with order number 9de206656039 on 11/30/2023, planning to visit the Vivense showroom using my daughter's membership. Even though I was informed at the showroom that installment plans of more than 3 were possible, there was some confusion during the confirmation process. This led to...
placed an order (Order Code: c08706647799) for specific products from Vivense Teknoloji Hizmetleri ve Ticaret A.S. on November 28, 2023. Some of the selected products were rendered defective during the installation by the brand's installation team. The brand's inspection team acknowledged that all i...
Hello, I am deeply disappointed with my experience with your company and feel compelled to share this publicly. I recently placed an order with Vivense and have since been on a veritable odyssey that has severely shaken my trust in your company. Firstly, I shipped the ordered item promptly with GEL ...
On October 22, 2023, I bought a bedroom set from Vivense, and it's scheduled to be delivered between March 1-8, 2024. However, just one week before the planned delivery, it was unexpectedly canceled, leading to financial and emotional turmoil. When talking about a different product, the compensation...
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