I ordered two 3-seater sofas from Vivense in November 2024, with a final delivery date of January 2, 2025. However, there is still no sign of the sofas, nor have I received any updates. I am a teacher in the eastern region and urgently need these sofas for my home, yet all I am told is that the products are in the eastern warehouse. I deeply regret purchasing anything from your company. I will never order from Vivense again, nor will I recommend it to anyone I know. I have never encountered such an irresponsible company in my life. Customer service is unreachable by phone, despite all the talk about customer satisfaction. Furthermore, although you claim the sofas are in the eastern warehouse, they are still shown in the İnegöl warehouse. It’s truly difficult to make sense of your company. I sincerely hope people stop using and recommending your services.
We ordered 3-seater sofas and 1 armchair from Vivense Bornova store on June 9, 2024, with a fast delivery campaign, with the order number "9bea07001237". It was promised that they had a ready-made 3-seater sofa product and that it would be delivered within 6 days and would be delivered on June 17 at...
I purchased an L-shaped sofa (Kagu Corner Flavia Puflu Köşe Takımı, Dark Grey) on May 31, 2024, with an expected delivery date of July 23, 2024. As the date has passed, I contacted Vivense customer service. They informed me that the production was completed 1.5 weeks ago, and it was awaiting dispatc...
We placed an order for a sofa from the Vivense Turkey on 06.07.2024, but unfortunately, our product was never delivered. Surprisingly, their partnership with the manufacturer came to an end, yet they neglected to notify us. We waited for what felt like an eternity for a sofa that never arrived! We a...
A warning to soon-to-be-married couples: Anyone buying anything from Vivense will regret it, take it from me. Don’t end up like us. Our wedding is on July 7, 2024, but we don't have a sofa to sit on, thanks to Vivense. We paid upfront for a sofa set at the Vivense store on the Ankara-Istanbul road o...
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