When I use my Xiaomi V5 robot vacuum for the first time, it doesn't make a map, but it does save it to my account. But functions like "start room" and "select area" don't work, and it keeps telling me to clean for mapping. I've tried to run it 3–4 times after cleaning it, but the device never gives me any errors or warnings or stops working. It says that the mapping process is done, but the main screen stays gray. I actually recommend that you don't buy this product because it seems like a waste of money. I went to an authorized service shop for Sunny, but they weren't much help. In Turkey, all home internet speeds are 2.4 GHz, and my neighbors who use the Viomi V2 or Xiaomi mob 2 with the same internet connection have no problems. I'm very regretful I bought this item from Vatan Bilgisayar. The device says that after 4 days it will have made a map, but it doesn't, and the room selection feature doesn't work either. Even refunds and exchanges are not possible. If I have to, I will complain to the Consumer Rights Board.
I purchased a Viomi V5 Pro robot vacuum approximately two years ago. Initially, I had no issues, but later I encountered several problems, such as mapping errors and inadequate cleaning performance. I took the vacuum to the authorized service center three times. During the first visit, they claimed ...
I bought the Xiaomi Mi Robot Vacuum Mop Pro in white from Vatan Bilgisayar about a year and a half ago. I had problems with mapping, so I sent it to the service. The service said that we used our vacuum in a bad area, blamed us for making a mistake, and asked for ₺5000. I filed a complaint with the ...
After just 2 years of use, my Viomi V5 Pro robot vacuum started giving a radar error and stopped functioning properly. I took it to the Sunny authorized service in Karşıyaka, and they told me that a simple cleaning would resolve the issue. The vacuum stayed at the service center for 20 days, and I ...
I purchased a Viomi V5 Pro robot vacuum from Vatan Bilgisayar in 2023, and from the very first day I have not been able to use it efficiently. The device consistently shows radar errors, mop errors, and water tank malfunctions. Over the last two years, I had to send it to service five separate times...
I purchased a Xiaomi S10T robot vacuum cleaner from Media Markt less than a year ago, and since the day I bought it, the device has been plagued with issues. It constantly experiences mapping errors, gets confused, fails to clean properly, does not mop, spills collected dust, and cannot detect obsta...
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