5
Okan is very satisfied with the result
Resolved

Viessmann Combi Gave Thermostat Failure, Going On For 10-Months

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May 10, 2023 9:00 pm
158
Okan's Thank You Message
“I thank the Viessmann company employees for personally addressing and resolving my issue in a short period of time.”

About ten months back, we invested in a pretty cool all-season Viessmann Combi from Alaşehir Dört Mevsim Engineering, we were supposed to get a room thermostat with the model we bought, right? It was in the contract and all. But even though it's been a while, they still haven't given us the thermostat they promised. It was totally in the agreement, too. We're so over their procrastination. It's always deceiving and frustrating. Also, they won't give me my money back even though they didn't deliver. They say one thing during the sale and something completely different afterward. 

May 11, 2023 8:34 am (11 hours after complaint)

Dear Customer, Your complaint has been forwarded to the relevant department, and you will be contacted within 2 business days at the latest. Best regards, Viessmann Heating Technologies Inc. 4449092

Okan
Okan
June 21, 2023 10:30 pm

I thank the Viessmann company employees for personally addressing and resolving my issue in a short period of time.

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