I've been attempting to contact someone in charge about my package, which was supposed to be sent out from the Kocaeli Central Service Provider branch on Friday morning. I'm eagerly anticipating the arrival of my passport as my flight is scheduled for Monday. Once again, UPS Turkey has failed to deliver any of my packages to my home, leaving me with no choice but to personally pick them up. Both the branch phone and the call center are unresponsive. I am at a loss for words to express the sheer absence of work ethics and discipline. Please deliver my passport to me as soon as possible. I am concerned about missing my flight due to the delay.
On August 4, 2025, my passport was supposed to be delivered by UPS to Etimesgut, Ankara, but the delivery failed because they entered both my phone number and delivery address incorrectly. I had already paid for the shipment in advance. I emailed UPS support and also called customer service to corre...
The Turkish branch of UPS delivered my passport yesterday night. I promptly corrected my address in their system upon receiving the SMS message. Still, I got a call from the courier today informing me that they had delivered the passport at the previous address. After I described the problem, they c...
I was expecting an extremely important shipment—my passport and visa results—via UPS. On April 30, 2025, I received a message saying “your package is on the way.” I stayed home all day and even skipped work to ensure I wouldn’t miss it. Later that day, I got another message claiming that delivery fa...
I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've b...
I’m extremely frustrated with UPS Türkiye. I was expecting a delivery, but they never brought my package to me. Later, they claimed that my address was “incomplete.” However, I double-checked the information and can confirm the address was entered correctly. To make matters worse, they never called...
Comments