On November 17, 2025, I shipped Divle Obruk cheese from a UPS branch, personally packaging it together with the branch supervisor. When the shipment failed to reach the recipient, I checked the status and was informed that my package had been lost and could not be located.
For nearly 11 days, no solution has been provided regarding this shipment worth $349. When I contacted the branch, I was repeatedly told to “call the central office” or “contact your main branch,” and I was simply passed around with no concrete action taken and no clear information given.
I request a clear and written explanation from UPS regarding the status of my lost shipment, full reimbursement of the product’s value, and appropriate compensation for the inconvenience I have experienced throughout this process.
On October 12, 2025, my shipment with tracking number 1ZA294D26800136727 has been missing since Wednesday, October 8, 2025. I contacted UPS customer service, and they told me I would be informed soon. However, it has been four days, and I still haven’t received any update. This shipment was suppose...
I have a shipment with UPS destined for my address which was supposed to be delivered around 3 December but has still not been delivered. During this period, I had great difficulty reaching customer service; most of the time I could not get through, and when I did, they claimed that my address and p...
I’m writing to express my frustration with UPS regarding an international shipment that left its origin on March 20, 2025. Today is May 15, 2025, and my package still hasn’t been delivered. Despite multiple calls to UPS customer service, I’ve received no helpful updates or clear explanations. The p...
I had an extremely frustrating experience with UPS Türkiye and their Yenimahalle distribution branch. On June 11, 2025, they claimed they came to my address and couldn’t deliver because no one was home. That’s simply not true—I was available and waiting for the delivery all day. Without any actual a...
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