I’m extremely dissatisfied with UPS. On three separate occasions, my packages were marked as “delivered” before ever going out for delivery. Each time, I was told to pick them up from the branch myself—even though I paid for home delivery.
What kind of service is this? UPS doesn’t even attempt to bring the packages to my address, yet they falsely report that they’ve been delivered. I’ve been forced to go to the branch repeatedly, wasting my time and effort for something that should’ve arrived at my door.
This isn’t a one-time issue—it’s now a pattern of negligence and false reporting. I’m fed up with a company that shows zero respect for the customer experience.
I demand UPS take responsibility and stop faking deliveries. Deliver the packages to the address I paid for, or refund me in ₺ for every undelivered shipment. Do your job.
I have never seen a more irresponsible shipping company than UPS. They marked my package as “delivered” on the same day they first called me about the estimated delivery, even though the package never arrived. According to them, it would be delivered during the week, but that never happened. The tra...
UPS called to confirm if I was home, and I clearly said yes. I waited the entire day expecting the delivery, but the package never arrived. When I called them back to ask what happened, they claimed, “We tried to reach you but couldn’t.” That’s simply false—there was no missed call on my phone. Eve...
UPS sent me two false notifications in one day, claiming they “couldn’t reach me at my address” and “couldn’t reach me by phone.” That’s completely untrue. I was home all day, my phone was on, and my doorbell never rang. No one came. No one called. I even tried to contact the courier, but they didn...
Today I was expecting an important package via UPS, and I stayed home the entire day to receive it. The package was marked as "out for delivery," so I made sure not to leave the house at all. However, no one rang the doorbell, no one called me, and yet UPS marked the shipment as “recipient unreachab...
My UPS shipment has been sitting at the branch since the 12th of this month and still has not been delivered. I only noticed the issue by checking online, where I saw a note about an “incomplete address.” No one from UPS ever called me to inform me about this, which already caused unnecessary delay....
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