UPS Failed to Deliver My Package and Never Answered 16 Calls

Mehmet
Mehmet
UPS
October 13, 2025 2:27 PM45

My package, which was supposed to be delivered to UPS Turkey’s Sinop Branch on October 9, has still not been delivered after 4 days. To get an update and speed up the process, I called the Sinop branch 16 times over Friday, Saturday, Sunday, and Monday, but no one ever answered the phone.

I also contacted the supplier and informed UPS Turkey directly about the issue, yet I haven’t received any response from them.

Tracking number: 1Z945AF76835894311

I request that my package be delivered immediately and that an explanation be provided regarding why the Sinop branch does not answer customer calls. I expect my grievance to be addressed promptly.

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