UPS Delivered My Package Already Opened and Torn

UPS Delivered My Package Already Opened and Torn
UPS Delivered My Package Already Opened and Torn
UPS Delivered My Package Already Opened and Torn
UPS Delivered My Package Already Opened and Torn
60

Today, my UPS shipment with tracking number 1ZE549G06806469210 was delivered. The moment I received the package, I noticed that the box had been opened and torn. It looked as if someone had intentionally opened it and then tried to close it again.

The protective bag inside was also damaged, and the product itself had slight damage as well. This situation is very concerning both for product safety and my personal rights. I want to know who handled my package and why it was opened.

I have not yet contacted UPS or the sender because I’m not sure which channel I should reach out to. For this reason, I am requesting a refund for the damaged product, and I also expect a clear and official explanation from UPS regarding why my package was opened and why it was delivered in this condition.

Comments

Similar Complaints

I Face Wrong Delivery Issue with UPS Package Given to Another Person

19

On August 15, my UPS shipment with tracking number 1Z892ER96804704922 was marked as delivered, but it was handed over to...

UPS Marked My Technological Item as Delivered but I Never Received It

54

My package with tracking number 1ZC337R06859567425 was marked as "delivered" on 28.11.2024, but I have yet to receive it...

UPS Returned My Package Without Notice and No Delivery Updates Provided

57

I am extremely frustrated with UPS's service. On the scheduled delivery date, they returned my package without any notif...

UPS Has Delayed My Shipment for a Week and No One Can Tell Me Where It Is

43

My package has been sitting in the same location for over a week with zero movement. Every time I call UPS, I receive a ...

UPS Shipment Delay and Poor Communication – Still Awaiting Delivery

38

I am extremely disappointed with UPS's handling of my shipment. My package was shipped on October 22, but even after a w...