Unban Umingle Without Payment

I have been using the Umingle website without any issues until 30 September. However, when I tried to log in again today, I was suddenly shown a “You are banned” screen stating that the reason is “Under 18” and offering an “Instant Unban” option for 99 ₹. I am 25 years old, not underage, so this ban reason is completely incorrect and unfair. The website is effectively forcing me to pay money just to remove an unjustified ban, and there is no visible link, email address or any way to contact customer support directly to resolve the issue or verify my age. As an adult user who has complied with the rules, I find it unacceptable to be blocked and asked to pay in order to regain access. I request that my ban be removed immediately without any payment and that my access to my Umingle account be fully restored as soon as possible. I also ask that my age information be corrected in your system so that this kind of problem does not occur again and that users are not directed to pay for “Instant Unban” in such situations where the ban reason is clearly wrong.