How To Remove Ban on Umingle

I am writing about my Umingle account being temporarily banned on July 19, 2026, allegedly for “gender searching.” I was very surprised by this, because I did not do anything that, to my knowledge, violates the rules or the community guidelines. I would like my case to be reviewed in detail, and I request that you check my account activity and logs around the time of the ban. If there has been a misunderstanding or an automatic system error, I kindly ask you to remove the ban from my account and restore my full access, and to provide a clear explanation of what triggered this action.