Turkish Airlines Unjustly Canceled My Membership

Arif
August 21, 2023 1:45 PM214

My membership number TK449479350 was canceled because they said I sold tickets. I just want to make it clear that I am not an agency or a ticket seller. My membership was canceled because they mistakenly thought I sold the ticket I received as a gift. This excuse seems to not have been properly investigated and verified. If you had asked the passenger or kept a proper record, it would have been clear that my membership was canceled without any valid reason. After looking at the complaints, it's worrying to see that other people are also going through similar situations. Their memberships and tickets are being canceled without clear reasons. If Turkish Airlines is going to use random excuses, it makes us wonder if the membership system is fair and transparent. We followed all the rules stated in your award ticket policy. According to the rules, you said "you can use your award ticket to go on vacation, explore new places, or visit your loved ones. You have the option to use the award ticket for yourself or give it as a gift to your family, relatives, or loved ones." what about now?? 

Comments

Similar Complaints

1

Turkish Airlines Membership Cancellation Without Just Cause

Arif
August 21, 2023 1:44 PM12

My membership with the number TK449479350 was canceled because I supposedly sold a ticket? I am neither an agent nor a t...

1

Turkish Airlines Closed My Account Without Explanation

Sadık
May 25, 2025 6:33 PM91

On May 17, 2025, I purchased a numbered mile ticket from Mexico to Istanbul via Turkish Airlines. My account was closed ...

Issue with Name Change on Turkish Airlines Ticket

Mert
July 25, 2024 5:47 PM225

I created an account with Turkish Airlines 8-9 years ago. When I created this account, I used a different name. While pu...

Turkish Airlines Miles&Smiles Membership Cancellation Issue

Ümmügül
December 22, 2023 12:44 PM99

After my Dubai flight with Turkish Airlines on November 24 at 09:30 (Ticket No: 235 2145 4338 66/2), I noticed that my M...