I just purchased a seat for my toddler and me on Turkish Airlines, but when we boarded the plane, I realized that our seats had been sold to another passenger. I had no idea how someone else could be offered a seat that I had paid for twice. Unfortunately, the airline was unable to correct the situation and refused to compensate me or my child for the inconvenience. I was quite disappointed because I had high expectations from Turkish Airlines. If their systems aren't working properly, they need to fix them right away. I want the company's customer service staff to apologize and compensate me. If they take these actions, I will keep you updated.
Turkish Airlines has consistently caused inconvenience for its customers. Just five days ago, I bought tickets for my mother, sister, and nephew, chose their seats, and paid for them. However, the system only processed my mother's payment, allowing me to select seats and complete the transaction on ...
I purchased a ticket from Turkish Airlines. We arrived an hour early for the morning flight on June 13. They informed us during the check-in process that the gate had closed 30 minutes before departure and denied us boarding. We lost both our hotel and flight payments. They directed us to a place wh...
I am unable to understand how my flight ticket for Turkish Airlines' February 15, 2024, 07:55 AM flight was sold to someone else. Due to an issue with the check-in system, I couldn't complete my check-in process. I arrived at Istanbul Airport one and a half hours before my flight to check in and sca...
Turkish Airlines' Unacceptable Practice of Selling Reserved Seats and Lack of Transparency. I recently had an extremely frustrating experience with Turkish Airlines that I feel compelled to share. During my flight booking process, I diligently selected a specific seat, paid for it, and expected tha...
I purchased a ticket from Turkish Airlines for an international flight. Unfortunately, my flight got overbooked due to excessive ticket sales. I had to stay at Turkish Airlines' hotel that night, and they provided me with a ticket for the next available flight. They assured me that compensation woul...
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