Hello, I had a flight to Istanbul with Turkish Airlines on July 7th. After landing at Istanbul Airport, we were informed that the luggage was not loaded onto the plane due to the heat. There was no official available to speak with us. Instead of apologizing for their mistake, they wanted all passengers to fill out forms in the hot weather without any explanation. Today is the 9th and we still haven't received our luggage. Despite being an award-winning airline with numerous intercontinental flights, they did not feel the need to compensate for the financial and emotional distress caused, even with a call or information. I will follow all legal procedures and do whatever is necessary. I will file complaints against everyone responsible for the missing luggage on that flight and for not delivering it to us after such a long time. For your information.
I am writing to express my deep disappointment with Turkish Airlines following my recent flight from Istanbul to New York on July 27th. I am extremely dissatisfied with the handling of my lost luggage incident. Despite immediately filing a lost luggage report at the airport with all necessary docume...
I traveled with Turkish Airlines on September 3rd from Erzincan to Toulouse via Istanbul. One of my suitcases was lost, which contained frozen natural foods, personal belongings, and clothes. Additionally, my other suitcase arrived damaged. As of today, September 9th, despite completing all required...
I am extremely disappointed with Turkish Airlines. On Monday, July 8th, we set out from Elazig to Bodrum with a layover in Istanbul. We planned a 3-day vacation. Unfortunately, due to the layover in Istanbul, we couldn't receive our luggage. We were a group of 5, including two children, and our lugg...
On my Turkish Airlines flight TK0633 on 27/06/2023, my luggage was lost, and I spent approximately 2 hours searching for it at the airport without success. Despite my attempts to file a report with the baggage claim unit, no report was filed. Our phone numbers were taken, and we were told that this ...
I experienced a baggage issue on Turkish Airlines flights. I had a flight with Turkish Airlines from Kinshasa to Istanbul on June 9th. Upon arrival in Istanbul, foreign passengers received their luggage, but Turkish passengers did not. This has happened to me three times this year. What are you tran...
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