Despite arriving at the airport 1 hour before my 07:40 AM flight on 13.08.2023 with reservation code VY73GM from Turkish Airlines, I was unable to check-in due to a few counters being open and the heavy crowd. They told me the flight was closed and directed me to the sales office, where many others were also waiting. Despite my frustration, the staff responded indifferently, saying there was nothing they could do as I didn't follow the rules. They mentioned that if the ticket was canceled, I would only get ₺88 back, which is a ridiculously low amount. Some people before me bought new tickets for a higher price than the original, while others got angry and left. Since I had to be at work, I purchased a new ticket for the same reservation code, paying ₺992. Besides the financial loss, I also suffered emotionally, wandering around the airport and then having to travel again. This is not the behavior I expect from Turkish Airlines. Many people, including myself, faced issues, and I want this situation resolved. I am dissatisfied and may avoid using Turkish Airlines in the future if necessary.
I have purchased a round-trip ticket from Turkish Airlines with invoice date 08/06/2023 and ticket number 2352148159667 for the Istanbul-Kahramanmaras route. On June 17, 2023, for my flight scheduled at 08:35 from Istanbul to Kahramanmaras, I arrived at the counter around 07:40 and started waiting i...
On 11/11/2023, I arrived at Istanbul Airport at 17:30 for my Istanbul-Adana flight TK2466, scheduled to depart at 18:40. I headed to the counters to board my plane 1 hour and 10 minutes before the flight, only to find that my seat number was no longer available on the machine. I asked for help from ...
THY treated me unfairly. Despite arriving at the gate at 19:15 for the 19:40 flight from Istanbul to Antalya on 25.10.2023, and having checked in and dropped off my luggage around 18:30, the flight was already closed. The boarding time was listed as starting at 19:10. There were no staff at the gate...
I had a flight with Turkish Airlines on 28.08.2023, flight number TK2857, seat 02C, from Ordu-Giresun Airport to Istanbul Airport scheduled for 14:55. After checking in, I received a message stating that the flight was delayed by 35 minutes. I arrived at the airport gate at 14:50 and tried to print ...
On March 21, 2023, I purchased a round-trip flight ticket with UHIKUF reservation code from Turkish Airlines for approximately 70,021 TL. Regrettably, due to my work, I had to cancel my fully flexible return ticket, which cost around 28,000 TL. Surprisingly, when I requested the cancellation, Turkis...
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