THY causes inconvenience due to delays on international flights, shows no concern, and does not respond! I had purchased a ticket for a journey starting on 03.09.2023 with flights from Izmir to Istanbul (TK2337), Istanbul to Guangzhou, and then Guangzhou to Wenzhou. My TK072 flight from Istanbul to Guangzhou, which was supposed to depart at 01:15 on 04 September 2023, took off from Istanbul airport with a delay of approximately 6 hours. Due to this long delay, I had to wait for long hours at the airport, and our TK072 flight landed in Guangzhou very late, around 10:30 PM, causing me to miss my connecting flight CZ2657 to Wenzhou.
As a result, since there were no flights to Wenzhou after this time, the only THY official at Guangzhou airport, a lady, informed me that they could not provide accommodation or a hotel. She handed me a document to catch a flight with the same connecting airline the next day as a solution. This situation forced me to stay at a hotel at the airport, and I had to pay for this hotel, with invoices available. All these incidents, delays, and the inconvenience I experienced at the airport led to the cancellation of my meeting and business the next day. For these reasons, I requested compensation for the material and moral damages I suffered during this international journey of over 8000 km, according to my rights under air transport laws. My complaint is registered in the system, but there has been no response since October 13!
Turkish Airlines is causing distress due to delays in international flights, ignoring, and not responding! I had purchased a ticket to embark on a journey starting on September 3, 2023, with a connection from Izmir to Istanbul TK2337, followed by Istanbul to Guangzhou, and then Guangzhou to Wenzhou ...
I want to share my complaint about the worst THY flight I have ever experienced. My flight TK 7511 from Izmir to Sabiha Gokcen on 17.08.2023 was delayed due to the late arrival of the aircraft. When I informed the ground staff that I had a connecting flight, they assured me there would be no issues ...
On September 28, 2023, the TK 2431 Antalya-Istanbul flight scheduled for 17:30 was delayed multiple times and finally opened for boarding at 00:15. We were at the airport at 15:15 for our 17:30 flight. We were extremely inconvenienced for 9 hours with my 2.5-year-old son. I am complaining about the ...
On 27.08.2023, I had a flight with THY from Kayseri to Edremit via Istanbul at 07:45. We planned our hotel reservations according to this schedule. First, the 07:45 flight was delayed to 13:40. The Kayseri flight was also delayed from 11:00 to 11:40. By the time we landed, the connecting flight's ga...
Hello, I purchased a ticket for flight TK2676 from THY scheduled to depart on 18.11.2023 at 15:05 for ₺1650. I also completed my online check-in the day before. On 18.11.2023 at 12:29, I was informed via message and email that the flight would be delayed by 45 minutes and would now depart at 15:50....
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