Turkish Airlines Damaged My Baggage but Still Didn’t Compensate It

January 2, 2024 6:22 PM1

On August 24, 2023, my family and I took a flight from Konya to London with a layover in Istanbul. We discovered that our luggage was broken and filled out a form online. Today is January 2, five months have passed, and THY has still not made the payment to me. This situation does not suit THY, which claims to be a world star and the best airline in the world. This is my third complaint here, and I have not been taken into account in any way. Dear officials, is it so difficult to pay £50? I am very tired of months of phone calls and emails. Enough is enough! Please make my payment. The dry apologies from customer representatives are not enough... I demand that my payment be made by this Friday. I do not want to wait another 6 months. No more flights with THY...

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