Turkish Airlines Flight Schedule Change and Unauthorized Charge Issue

I purchased a flight ticket from THY, and the flight time was changed by THY. I received a message from THY instructing me to call the customer servic...

While trying to book a round-trip flight from Istanbul to Nice on THY, I encountered an error on the payment screen and couldn't complete the purchase. I immediately called customer service, who informed me that a price update occurred while I was on the payment screen. Fearing further price increases, I went ahead and bought the ticket. Less than half an hour later, I noticed that the flight, with the same class and standards, had reverted to the original price I first attempted to buy it at. I called the call center again and was told that price differences might occur between 00:00-01:00 due to the day change. I expressed that if I had been informed of this during my first call, I wouldn't have experienced this issue. I was transferred to a representative named F***** who answered the phone with 'Why did they transfer you at this hour?' Despite this, I remained polite and did not react negatively. He told me to submit a written complaint and did not assist further. After submitting the written complaint, I received a call stating they would help, but the next day I got an email saying the flight might not be of the same standard. I then mentioned that I would initiate legal action and expected a call. While holding the phone, I received an email claiming they couldn't reach me. I feel disrespected and lied to by the staff. I believe this behavior does not align with the company's vision and mission. I demand my issue be resolved.

I purchased a flight ticket from THY, and the flight time was changed by THY. I received a message from THY instructing me to call the customer servic...

I purchased tickets from THY with a 'free change' policy as my travel plans were uncertain due to work. I selected a Comfort-Jet class ticket for my outbound flight and a Prime-Fly class ticket for my return flight. Once my schedule was confirmed, I attempted to change my outbound ticket first. When...

I purchased a flight ticket from THY for a connecting flight from Isparta to Gaziantep via Istanbul on 02.08. I received an email that the second flight was rescheduled. I approved the change for the second flight. On the day of the flight, I couldn't check-in due to the first flight also being dela...
I called THY for our round-trip international flight for two people on November 28th but couldn't reach a customer representative, so I proceeded with the automated system. I pressed 1 to change the ticket date, but it looped back to the beginning. Then, I was instructed to press 2 for a refund. Whe...

Due to an operational change by Turkish Airlines, I was initially offered a free change option for my ticket. They informed me that the new ticket details would be sent via email and SMS. However, I did not receive any notification. When I called back, the customer representative told me that I had ...
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