Since Last July, Turkish Airlines Has Not Refunded

profile
April 11, 2023 12:19 am
22

I was supposed to be refunded for my flight in 2022 july because there wasn't any place on the plane and they changed my flight. Since July, I've been expecting to have my money back and keep sending mail to Turkish Airlines to get but each time they're creating a new excuse and I can't get it. The refund document is valid for only 1 year and it has been already 9 months even though I sent all my bank account information either Turkish or Italian, they keep asking me for the same documents instead of paying me back. If you don't pay the refund then do not tell your customers that you will. Thanks.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

5
Chinmay is very satisfied with the result
Resolved

Turkish Airlines Refund Issue for Over 3 Years

profile
September 11, 2023 3:50 pm
3
"Here is the translation of the provided text from Turkish to English: I am receiving an email from Turkish Airlines stating, "I cannot get a refund because my refund period has expired, but I could have received a refund within 2 years from the ticket date." Why don't they mention that I visited the Taxim sales office of Turkish Airlines multiple times but did not receive a refund? The received email states, "We cannot process refunds for tickets older than 2 years. In your previous feedback responses, you were instructed to visit one of our sales offices because agency tickets cannot be refunded by our call center." But I have visited the Turkey sales office many times. I spoke with the representative there, gave my email address and phone number, but they did not contact me. The refund amount is (RS. 13,602 or 4,413.01 TL). I just want my money back. I only want my refund, nothing else. I am attaching the last email I received from Turkish Airlines here."
1
İbrahim is completely dissatisfied with the result

Turkish Airlines Ticket Refund Issue

profile
November 01, 2023 8:38 pm
-

Turkish Airlines Ticket Refund Request and TK Wallet Status Feedback

profile
March 08, 2024 1:56 pm
22
1
Emin is completely dissatisfied with the result

Turkish Airlines Didn't Refund Despite Court Rulings

profile
November 01, 2023 3:49 pm
-
1
Meryem is completely dissatisfied with the result

Turkish Airlines - Flight Delays and Reimbursement Issues

profile
August 14, 2023 10:14 am
-
Report a Similar Issue