On January 1, 2024, I had a flight from Gaziantep with a connection in Ankara. The flight was delayed by 5 hours. After waiting for 5 hours in Gaziantep, the plane to Ankara arrived. However, I missed the connecting flight. Despite being from Adiyaman, the new ticket I was given was dated January 21, 2024. I incurred additional expenses to return to Adiyaman and then came back to Ankara for my flight on January 21, 2024. My previously paid baggage allowance was forfeited. Additionally, although I purchased my ticket through Gaziantep, I don't understand why the ticket was issued in Ankara. When I tried to use my extra baggage allowance, I was asked to pay an additional fee. When I refused to pay the fee, the baggage personnel rudely threatened to throw my belongings in the trash. This incident occurred in front of many people, and he yelled at me. Turkish Airlines' behavior confirmed that the company is very poor. Shame on them.
On January 16, 2024, I had a flight ticket with Turkish Airlines from Istanbul Airport to Antalya Airport at 13:45. At 13:23, we were in front of gate G5(A), and there was no staff there. Later, a staff member from the adjacent gate came and mockingly said, 'Your plane has left,' and insulted us. We...
On December 1, 2023, I was on Turkish Airlines flight TK7273 from Gaziantep to Sabiha Gokcen Airport, scheduled to depart at 22:05. After a one-hour delay, I retrieved my baggage from the carousel only to find the zippers fully open. Approximately ₺10,000 worth of items were missing from my luggage....
On April 15, 2024, I purchased a ticket for a flight from Uzbekistan to Mardin with a layover at Istanbul Airport. Although it was indicated that my luggage would be transferred from Istanbul to Mardin, Turkish Airlines failed to complete this process, and my luggage was not transferred to the Mardi...
On 06.05.2024, I purchased a ticket for the Istanbul-Gaziantep flight scheduled for 23:05. When I went for ticket processing, the female employee there told me she couldn't provide the ticket number and directed me downstairs for assistance. When I reached the boarding point downstairs, the gentlema...
On January 18, 2024, I booked a flight ticket with Turkish Airlines from Gaziantep to Ankara. The flight was scheduled to depart at 5:45 AM and arrive at 7:00 AM. However, due to an issue with the plane, we were unable to land for hours, first diverting to Istanbul and then finally landing in Ankara...
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