I purchased a ticket for the THY flight with PNR code VZMZ67. The flight was scheduled for departure from Istanbul at 09:10 on Saturday, March 9, and arrival in Giresun at 10:55 the same day. The plane took off as planned. However, due to fog, the plane missed the airport twice during landing attempts. This process took a considerable amount of time. Eventually, we landed at Samsun Carsamba Airport. After landing, while we were expecting a vehicle to take us to Giresun, the pilot announced that we would take off again after a while. However, there were planes that landed just before and after us. I did not prefer to wait for hours on the plane and take off again after missing the airport twice. It was announced that passengers without luggage could disembark. After disembarking, I saw that no transportation arrangements had been made. I reached Giresun using a taxi and bus at my own expense. During this process, I did not receive any information, assistance, etc. I am awaiting a response from Turkish Airlines to address my inconvenience. What happened was not befitting of Turkish Airlines.
I purchased a THY flight ticket from Denizli to Trabzon with a layover in Istanbul. The Denizli to Istanbul flight TK2579, which was supposed to depart at 20:05, took off around 20:37. My spouse was also on the flight with me. We landed at the new Istanbul airport around 21:30. However, it took a lo...
I had planned my flight with code TK7270 (PNR V7Z2K5) scheduled to depart at 07:00 and arrive at 08:40 to attend a relative's funeral in Gaziantep during the noon prayer. When I checked the flight screens at the terminal, I saw that my flight was delayed to 08:30 and then to 08:45. At 08:30, they st...
I was on the THY flight TK-2349 from Istanbul to Izmir on 13.05.2024. The plane landed in Izmir around 22:30. When I went to the baggage carousel, I noticed that my baggage and the baggage of two other passengers had not arrived. The staff at the THY lost and found office informed us that there was ...
On Saturday, September 27th, I checked in at the airport at 3:00 PM for my Istanbul-Kahramanmaraş flight at 5:45 PM and received my boarding pass. The gate was announced at 4:20 PM, and despite arriving at the gate at 5:23 PM, I received no assistance whatsoever, and was denied boarding. I could see...
On 12.08.2023 at 13:00, I had a flight ticket for my family of four from Istanbul Airport to Erzurum. Since I live in a city center 200 km away from Istanbul, we came to Istanbul the night before and stayed with a relative as a precaution. On the morning of the flight day, at 08:30, we received a...
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