Turkcell Activated My New 128K SIM but I Still Have No Signal or Service
After upgrading my mobile signature, I received my new 128K mobile signature-compatible SIM card on February 10th. On February 11th, Turkcell called me and said, "Your new SIM card has been activated. Please insert it into your phone, and you may start using it." However, I am not getting any signal from my new SIM card, nor can I make or receive calls, meaning I cannot use my phone at all. I even tried restarting my phone and reinserting the SIM multiple times, but nothing changed. I have contacted Turkcell (532) multiple times this week, but each time, I received different responses and suggestions, none of which have helped in any way. It is frustrating that a simple SIM activation issue is still unresolved after so many attempts.
