I canceled my flights through Trip.com, and the airline, Ajet, confirmed that the refund had been processed. However, Trip.com has not issued the refund, claiming it is due to the airline's policy. This makes no sense, as the airline has already approved and processed the refund, and the documentation confirms it.
Trip.com’s lack of action is extremely frustrating and unacceptable. If my refund is not processed immediately, I will have no choice but to pursue my legal rights to resolve this matter.
I am requesting Trip.com to honor the refund confirmation from the airline and issue the amount back to my account without any further delay. Please address this issue urgently.
I booked a flight ticket on Trip.com but canceled it on the same day. The refund amount of ₺3,554 is marked as "refunded" when I check on the website. However, after contacting my payment provider, I was informed that no refund has been processed to my card. This is extremely frustrating—I followed...
I purchased flight tickets from AJet, but after the airline made last-minute schedule changes, I decided to cancel. The cancellation was confirmed and approved, and I was told that I would receive a full refund. However, days have passed, and I still haven’t received any payment back to my account. ...
I booked a flight through Trip.com, and the ticket was canceled. They claimed the refund was processed, and I received a notification from my bank stating the same. However, shortly afterward, the refunded amount was pulled back from my account without explanation. This cycle has repeated several ti...
I am writing to formally raise a concern about the refund for my flight ticket, which I purchased on February 11 and canceled on the same day. Trip.com shows that the refund has been processed, but I have not received the amount in my account. I contacted my payment provider to clarify the situation...
I made a reservation through Hotels.com for an upcoming vacation, but I later had to cancel the booking. During the cancellation process, I was clearly informed that I would receive a full refund of the amount I had paid. However, despite the cancellation being accepted and confirmed, the refund has...
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