I booked a flight through Trip.com, and the ticket was canceled. They claimed the refund was processed, and I received a notification from my bank stating the same. However, shortly afterward, the refunded amount was pulled back from my account without explanation. This cycle has repeated several times, creating confusion and frustration.
It feels highly misleading to receive notifications of a refund that is never truly issued. Trip.com seems to deduct funds from customer accounts under the pretense of refunds, but the money never reaches us. I demand an immediate resolution to this issue, along with proper communication regarding my refund status. This practice erodes trust, and I expect my rightful refund without further delay.
I am writing to formally raise a concern about the refund for my flight ticket, which I purchased on February 11 and canceled on the same day. Trip.com shows that the refund has been processed, but I have not received the amount in my account. I contacted my payment provider to clarify the situation...
I purchased a flight ticket through Trip.com, only to find out that the ticket is fake! The airline has no record of my booking, meaning I have no actual reservation despite paying for it. I have reached out to Trip.com multiple times via email, yet no one is responding. I have no idea if I will ev...
I booked a flight ticket on Trip.com but canceled it on the same day. The refund amount of ₺3,554 is marked as "refunded" when I check on the website. However, after contacting my payment provider, I was informed that no refund has been processed to my card. This is extremely frustrating—I followed...
On July 8, 2025, I purchased a flight ticket through the MyTrip mobile app. The payment was successfully processed and deducted from my account, yet my booking was never confirmed. When I contacted customer service, I was told that they supposedly “didn’t receive the payment” and that the reservatio...
Trip.com withdrew money from my card without my consent, and I can’t reach a single person to explain what’s going on. There’s no proper customer service, no one to speak with, and absolutely no accountability for the unauthorized charge. When I contacted my bank, they told me that Trip.com’s weak ...
Comments