Hey, Trendyol! I've been ripped off by Eke Pharmaceutical and Cosmetics, the company behind the Doctamin brand, which sold me a 15ml tube instead of the 50ml cream they advertised on Trendyol. They didn't provide an invoice, so returning the product is impossible. When I call them, no one answers. Trendyol, the platform facilitating this sale, shares responsibility for this scam!
I purchased a product from Trendyol, only to discover that the invoice they provided was counterfeit. Even after repeate...dly asking Trendyol for a proper invoice, I have yet to receive a satisfactory response. Instead, I keep receiving the same inaccurate invoice. In addition, I've had no luck gettin
The seller is not issuing an invoice for the product I purchased from Trendyol. They issued one initially but then cance...led it and haven’t provided a new one since. Despite contacting Trendyol customer service several times, I only receive generic responses with no real action taken. The seller cann
We sell on the Trendyol marketplace. Our product was returned to us because it was damaged during shipping. We sent 5 kg... X 3 teas, totaling 15 kg, but only 5 kg X 2 plus 1.15 kg, a total of 11.15 kg, was returned. Despite providing all the necessary evidence and documentation, our compensation reque
On April 16, 2025, I purchased a product sold directly by Trendyol, and it was shipped the same day. On April 17, Trendy...ol Express marked it as out for delivery and sent me the tracking code via SMS. Just one minute later, I received another message saying they couldn’t reach me. I was at home waiti
My order hasn't arrived, despite Trendyol Express claiming it was delivered twice. Even after stating it didn't reach me..., I only received a generic "product delivered to address, have a nice day" email. When I requested any official documents or reports, I received no response. I tried calling for a
