The seller is not issuing an invoice for the product I purchased from Trendyol. They issued one initially but then canceled it and haven’t provided a new one since. Despite contacting Trendyol customer service several times, I only receive generic responses with no real action taken. The seller cannot be contacted at all, and this clearly appears to be a case of tax evasion. Trendyol seems to be turning a blind eye to the situation. It’s unacceptable for a platform of this size to allow such practices to continue. I want this issue to be resolved as soon as possible and my grievance addressed properly.
I purchased a product through Trendyol, but the seller did not provide an invoice. I requested the invoice but received no response. When I contacted Trendyol, they told me that if the seller didn’t send it, there was nothing they could do. However, as a marketplace, Trendyol should ensure that sell...
I ordered Trendyol, and when I got the item it lacked an invoice. I find it difficult to understand how they could send an item without a necessary proving documentation. The missing invoice has me in a tough position right now. When I contacted customer service, they merely sent me to the seller wi...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
Trendyol charges for undelivered items, making arbitrary agreements, and expecting compliance. My money is currently held hostage, and the product is nowhere in sight. I'm ready to take this matter to court. Initially, they claimed the product was delivered to my door, but upon inspection, it was no...
We are a seller on the Trendyol platform. In recent weeks, a product purchased by a buyer, which we carefully prepared and delivered to the shipping company, was returned without being received by the buyer, despite multiple delivery attempts. The buyer made no effort to receive the product, and we ...
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