Yesterday evening, I made a purchase and immediately canceled it. Then, I purchased another item, but I canceled it as well because I realized it was the wrong choice. The refund for the second item was credited back to my account promptly. However, the refund for the first item I purchased still hasn't been reflected in my account. I'm very curious as to why. What are you waiting for to refund instantly canceled items? Trendyol, please refund my money. When I contacted the bank for a refund of the instantly canceled item, they assured me there was no issue. Trendyol, on the other hand, claims that the refund has been processed.
I bought something from Trendyol, but it's been 15 days and I still haven't gotten my refund. Trendyol says they’ve processed my refund, but my bank tells a different story, and I can’t find the money in my account. This whole thing has really stressed me out, and I still don’t have any clear answer...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
On September 11, I attempted to place an order on Trendyol, and although the payment was deducted from my card, the order was never confirmed. It has now been three months, and the problem remains unresolved. I reach out to Trendyol Assistant daily, and they always respond with, “Your refund has bee...
I returned two items to Trendyol, and the app stated that the refund was completed. However, the refund amount of 341.28 SAR has not been credited to my bank card to this day. When I contacted customer service, they refused to provide an official refund confirmation or a valid reference number (ARN)...
Trendyol constantly causes problems for its customers. I made a purchase from Trendyol for ₺900, and the products were delivered to me. I requested an exchange, and Trendyol processed the return and shipped the products back accordingly. The seller approved the return as well. However, I still have ...
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