Thanks to Travelocity's alluring offer of free cancellation up to 24 hours, booked a hotel through them. With full confidence, as they openly advertise professed flexibility. Yet somehow, unanticipated events forced me to cancel my trip just days before it was supposed to depart, but I was taken aback to discover that my hotel insisted on a minimum of 48 hours' notice for cancellations, rather than the 24 hours that Travelocity had informed me of. in the hopes of getting this problem fixed reached to Travelocity, the virtual agents just pointed me in the direction of the hotel's policies and offered no actual assistance, I didn’t give up, reached out via social media, same thing happened, impersonal, generic replies. I have a hotel bill that I can't use. Thx for all.
Making a hotel reservation via Travelocity proved to be somewhat annoying. The listing mentioned "free cancel" and "pay at property," hence I assumed I was safe should something come up. But my card charged the moment I confirmed the booking. That raised serious concerns already. The reservation bec...
After booking flights through your platform, I had to cancel because of problems that were your fault, not mine, got an email confirming that I would get my money back, but I still haven't seen it in my account. This lack of responsibility on your part is not okay. The flight was cancelled because o...
I booked a hotel through agoda.com, but my experience has been nothing short of a nightmare. The hotel canceled my reservation without prior notice, and to make matters worse, they refused to refund my fee. What's more frustrating is that I can't seem to contact anyone at agoda.com for assistance. I...
I booked a room through Hotels.com, but the hotel contacted me directly, urging me to cancel due to a "price update." Instead, I called Hotels.com's customer service. They assured me that if the hotel canceled, they would make every effort to accommodate me and find alternative accommodations for th...
Less than 48 hours before my reservation, which I had already paid for and was confirmed by the property, Booking.com canceled it due to overbooking by the hotel. There was no compensation offered, and the cancellation immediately impacted my credit card limit as the refund was not processed promptl...
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