Even though all the sender’s details were correct and the payment was confirmed, my TransferGo transfer has still not been credited to my IBAN after more than 13 hours. This has left me in an extremely difficult situation, as I urgently need access to these funds.
The payment ID is #578179. When I contacted support, I was told that the payment was being held for “security reasons.” However, this explanation does not make sense, as the sender is my family member, and there are absolutely no security issues on either side. The money was sent properly, and there is no reason for it to be delayed this long.
Instead of helping, TransferGo has been unresponsive and provided no real solution. I trusted this platform to deliver a safe and fast international transfer, but this experience has left me feeling both misled and regretful.
I demand that TransferGo immediately release the payment into my IBAN and provide a clear explanation of why the transaction was delayed. Customers should not be left stranded without their money, especially when there are no valid reasons for the delay.
Hello, I’m extremely disappointed with TransferGo. They failed to deliver the money I transferred, even though the promised delivery date has already passed. It’s been days, and the funds still haven’t reached the recipient’s account. I trusted this platform based on its advertised speed and reliabi...
On Thursday, August 31, I initiated a transfer of 1,495.2€ from my Expatrio account to my bank account in Turkey. TransferGo stated that the funds would arrive within 2–3 days, but even after several days, the money has not been credited to my account. What makes this worse is the lack of proper upd...
I attempted a money transfer through TransferGo, but the transaction has not been completed. When I called both the Turkey and Germany contact numbers, the same person answered and assured me they would handle the issue immediately. However, it’s now been over a week, and there’s still no progress o...
On June 13, 2025, I transferred 1,300€ from my Sparkasse bank account in Germany to my TransferGo account. The funds successfully left my Sparkasse account, and according to TransferGo, the money was supposed to be credited to my Turkish bank account today. However, even after 4 full days, nothing h...
I made a withdrawal from my Payoneer account today with transaction number 848424968, and although over 3 hours have passed, the money has still not reached my bank account. This isn’t the first time I’ve experienced such a delay, and it’s becoming a serious concern. When users transfer funds, espe...
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