On June 13, 2025, I transferred 1,300€ from my Sparkasse bank account in Germany to my TransferGo account. The funds successfully left my Sparkasse account, and according to TransferGo, the money was supposed to be credited to my Turkish bank account today. However, even after 4 full days, nothing has been deposited, and my transfer remains incomplete.
This delay is unacceptable, especially for a platform that advertises itself as fast and reliable for international transfers. I trusted TransferGo with a significant amount of money, but instead of timely service, I have been left waiting with no clear explanation.
At this point, I demand that TransferGo either complete my transfer immediately or, if they cannot, cancel the transaction and return my 1,300€ to my Sparkasse account without further delay. Customers should not be left in limbo when their money is at stake.
I expect an urgent resolution and clear communication. Leaving customers in the dark for days is unprofessional and erodes trust in the service.
On Thursday, August 31, I initiated a transfer of 1,495.2€ from my Expatrio account to my bank account in Turkey. TransferGo stated that the funds would arrive within 2–3 days, but even after several days, the money has not been credited to my account. What makes this worse is the lack of proper upd...
On April 15, 2025, I initiated a money transfer using TransferGo. The platform clearly stated the transfer would be completed by April 16. But today is April 22, and the money still hasn’t arrived. I’ve contacted customer service several times, and all they keep telling me is, “we’ll wait.” There is...
I attempted a money transfer through TransferGo, but the transaction has not been completed. When I called both the Turkey and Germany contact numbers, the same person answered and assured me they would handle the issue immediately. However, it’s now been over a week, and there’s still no progress o...
On October 27, 2025, I made a SWIFT transfer of €3,000 from the İş Bank mobile app to Berliner Sparkasse in Germany (Reference No: 3401rı500943). However, even after two weeks, the money has not reached the recipient bank and remains stuck with the correspondent bank. To resolve the issue, I first c...
Hello, I’m extremely disappointed with TransferGo. They failed to deliver the money I transferred, even though the promised delivery date has already passed. It’s been days, and the funds still haven’t reached the recipient’s account. I trusted this platform based on its advertised speed and reliabi...
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