I bought a wired phone headset from Ttec, and it broke in less than a month. When I contacted customer service, they told me to send the product all the way to Istanbul for repairs. Why doesn’t a big brand like Ttec have a service center in Ankara? Sure, the price was affordable, but a product shouldn’t fail so quickly. This is frustrating because I expected better quality and easier support. Waiting weeks for a repair from another city is inconvenient and unacceptable. Ttec, please improve your after-sales service and offer local repair options. I want a faster, hassle-free solution or a replacement immediately.
In August 2022, I purchased a genuine wired headset from Teknosa in Anadolu Hisarı. However, starting from April 2023, the product began to malfunction. I promptly visited Teknosa to explain the issue, and they initially showed interest in resolving it. However, after waiting for 1.5 weeks, I receiv...
I purchased a Sony PlayStation product, and unfortunately, the controller joysticks developed a malfunction. When I tried to reach an authorized service center in Balıkesir, I discovered that the service location had permanently closed. Due to this, I called Sony customer service, where I was kept ...
Two days ago, my JBL 510BT headset broke in my bag for reasons I couldn’t understand. After reading complaints on this platform, I discovered that this is a common issue with the headset. Hoping for a repair, I sent it to the warranty service. Today, I received a message stating that they would not ...
22 days ago Turkcell did not fulfill the Samsung wireless headset I needed in exchange for a renewal of commitment. 3 days before the holiday, I was called from the Ankara dealer and asked to be at home the next day. We were told that we will bring your product. He didn't come. I called and was told...
I purchased a Logitech G735 headset from Media Markt, and it broke due to a non-user-related issue. I went to the Denizli Media Markt store to send it for repair, and it reached Logitech’s service center. Later, I was informed that they couldn't replace the product due to stock shortages and that Me...
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