reached out to customer support, inquiring about a product; there was no welcome, no courtesy, nothing.... there was absolutely no information. saved the details for future reference. It's truly disappointing. The state of the brand and its distributor in Turkey is lamentable and pitiful. This lack of professionalism reflects poorly on the company. shame. Such a renowned brand should uphold better standards, especially through its local distributors. via your page, just to warn others, I'll express my discontent with this experience and maybe hope for an improvement in customer service.
I bought an LG air conditioner, but the one I got doesn't cool properly at all. The device is working, but it just isn't cooling down the room, making these hot summer days really tough to handle. I asked for a replacement because I thought the unit was faulty, but I haven't heard back from LG at al...
I experienced a malfunction in my LG brand television panel. The service informed me that there is currently no available panel in Turkey. According to regulations, parts should be available for 10 years. However, despite their claim that every part could be supplied for a decade, this service seems...
I recently purchased an 18,000 TL LG air conditioner from Teknosa. However, it took Teknosa three days just to ship the product, and it took Horoz Logistics a whopping ten days to deliver it from Istanbul to Aydin. I contacted the service department and requested installation, but they refused to do...
I am writing to report a critical safety issue involving an LG washing machine under warranty (Model: F4V5RGPOW.ABWPLTK, SN: 111PWNFLK567), and the concerning response from LG Turkey that followed. On May 17, 2025, during regular use, the machine suffered an electrical malfunction that caused a fire...
LG OLEDC54 65-inch 4K OLED evo Smart TV was defective from the moment it was installed. Even though the product was only 10 days old, Vatan Bilgisayar refused to honor the 15-day unconditional return policy. LG service did not even come to my home, and customer support was unhelpful. This was my exp...
Comments