Tissot Watch Discolaration Problem Unresolved

December 5, 2023 5:25 PM29

My Tissot watch was sent to an authorized service center a month ago due to discoloration, but it has still not been returned. Despite calling twice and waiting for 28 minutes each time, I was unable to reach anyone. When I inquired at the store, they informed me that it still hasn't arrived. Although the service receipt states a 20-day turnaround, it has now been 28 days.

Progress

December 5, 2023 5:09 PM

I sent my Tissot watch to the service because the strap discolored before a year had passed. It has been a month, and there is no news about the watch. I called the Swatch Group Turkey service, waited for 28 minutes, but couldn't reach anyone. The store says the watch hasn't arrived yet. The service receipt states 20 business days, but today it has been exactly 28 days, and there is still no news. I can't reach anyone.

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