When a TikTok account is blocked after a login attempt from an unknown device, it is possible to recover it by following these steps:
• Reset Password: On the app login screen, select “Forgot Password?” and choose to receive a verification code via the phone number or email associated with the account.
• Verify trusted devices: Access “Settings and privacy” in the profile, then “Security” and review the “Manage devices” section. If an unknown device is identified, it is recommended to delete it and change the password to protect the account.
• Contact TikTok Support: If the above steps do not resolve the issue, it is advisable to contact the TikTok support team through the official form, providing details such as username, email, and a description of the problem.
To prevent future crashes, it is recommended to activate two-step verification in the security section of the application. Your voice counts. If the problem persists, share your experience and consider filing a complaint on Xolvie to make a difference.
Related Complaints
TikTok Account Not Working After Losing Phone Number

My TikTok account is linked to the e‑mail address hbkhansw***@gmail.com and the username hk928***gmail. Inside this TikTok account, the e‑mail hbkhans...
Recover My TikTok Account

I am writing because I can no longer access my TikTok account after my Android phone, which I used for verification, became locked. At the moment, the verification code for login only works on that locked phone, so I am completely unable to log in to my account. I remember and still have my account ...
TikTok Account Lost After Phone And SIM Lost

I had a TikTok account with the username “sandyhans2” with around 1.2k followers, which I can no longer access after losing my phone and SIM card. I was using a Samsung A05s, and on 15 February 2026 I lost both the device and the SIM. Since that date I have been unable to log in to my TikTok account...
Can't Log Into My TikTok Account – Password Reset Issue
For about a year now, I have been unable to access my TikTok account, and the password reset function simply does not work as it should. My main concern is to regain access to my existing account and all the content associated with it. Each time I try to log in, I go to the login screen and select “...
TikTok Support Doesn't Support!
I have been unable to log into my TikTok account on my iPhone for about two years. I no longer have access to the email address, password, or phone number that were linked to my account, so I cannot complete any of the standard login or recovery steps. During this period, I have tried to get support...
TikTok No Password, No Email Help!
I opened a TikTok account around 2021 with the username @strawb3rymilkshake, but I can no longer access it because I forgot both the password and the email address linked to the account. The account is not connected to any other login method, so I am completely locked out. I contacted TikTok support...
TikTok Recovery Request for U.S. Account With Lost Email

I have been unable to access the original email linked to my TikTok account on Android since 2023. Because I no longer have access to that email address and I have also lost the old phone, I am currently locked out of important account settings. I contacted TikTok support and was told to try logging...
I Cannot Log In TikTok - Give Me My Account Please

I am writing about a serious access problem with my TikTok account. On 26 December my phone was snatched in Lahore. That device was the one I always used to log in to my TikTok account. The phone number linked to my TikTok account is still active and I have full access to this number, but I cannot l...
Please Delete My Old TikTok Account!
I am requesting urgent help regarding an old TikTok account that I can no longer access and that I want permanently deleted due to privacy concerns. I have lost all login details for this account, but I still remember the identifying information linked to it and can provide it to you so the account ...
TikTok Account Recovery Demand

I have been experiencing a serious login problem with my TikTok account @minotdiop.arts, and I can no longer access my main profile. When I try to log in, TikTok shows an incorrect password error, and, instead of my main account, it brings up another small account that is not the one I want to use. ...
TikTok Password Reset Not Working and Support Won’t Fix My Account

I haven’t been able to access my TikTok account, username “_melekk._0,” for a long time. Two-factor authentication is enabled on my account, and my phone number is still the same. However, since my old phone was broken, I no longer have access to my trusted device, and I also forgot my password. Whe...
I Request TikTok to Please Recover My Account and Restore Access

I had a TikTok account with the username @suleman.shaka302, which I created on 14 December 2022. In 2025, a hacker gained access to my account. After ...
TikTok Shows “Maximum Attempts” After Password Reset Verification

For the past few months, I have been unable to change my TikTok password using my email address. I received the verification code by email, entered it successfully, and then TikTok asked me to create a new password. However, after I enter the new password, the app shows a “maximum attempts” type of ...
TikTok Support Didn’t Restore My Hacked Account

I am writing about a serious problem with my TikTok account linked to the phone number 06491414**. I was suddenly logged out of my account, and since then, I have not been able to log back in. This makes me strongly believe that my account has been hacked or accessed without my permission. After I w...
TikTok Account Recovery Blocked - Unable To Log In On Android

I am writing regarding a problem I am experiencing with recovering my TikTok account on my Android device. My TikTok username is “sohail***4723”. I have lost access to the email address that is linked to this account and therefore I cannot log in or complete the standard account recovery steps. I tr...
Need Help Login Into My Lost TikTok Account

I am writing to complain about my ongoing problem accessing my TikTok account. I created this account on 02/01/2020, and I have lost both my password and the phone number linked to the account, which was registered with the number +8559742742**, so I can no longer log in. The last time I had access ...
TikTok Support Failed to Help After My Account Was Hacked

For approximately one week, I have been unable to log into my TikTok account with the username “elanur006.” Even though I know my password, another Gmail address has been added to my account without my knowledge, and the login verification code is being sent to this unfamiliar email address. This ad...
TikTok Fails to Recover My Hacked Account

I am writing to report that my TikTok account was stolen on 24 December 2025, and since then, I have no access to it. On that date, all the data on my account was changed, and I could no longer log in at all using my phone number and Gmail address that were originally linked to the account. After I ...
TikTok Account Login Issue - Forgot Password And Lost Email Phone
I am having problems accessing my TikTok account and have been unable to log in for the last 3–4 days. I have forgotten my password, and I no longer have access to the phone number and email address currently linked to my account, so I cannot receive the verification codes needed to reset it. Each t...
TikTok Account Locked After Phone Damage - Balance Inaccessible

I am writing to complain about my inability to access my TikTok account after my old phone got spoiled, which has left me locked out of my profile and the money in it. I now use a Samsung Galaxy Note 8c, but I can no longer log into my TikTok account with the username “youngest d**” because I have f...
Vodafone Line Hit With Unauthorized TikTok Mobile Payments

without my knowledge or consent, via multiple individual transactions. The transactions appear to have been made through TikTok, and the mobile payments were then processed by accessing my operator account. I did not make these transactions, I did not give any approval, and my phone line was clearl...
TikTok Account Recovery Fails While Account Still Appears Active

For about two days, I have been unable to access my personal TikTok account with the username @esrayirik. The app suddenly displayed the message “This account is no longer available”, and I was logged out of my account. Two-factor authentication was enabled, and my email address was linked to the ac...
TikTok Forces Authenticator App Verification and Blocks Login

I was able to log into my TikTok account without any issues until December 1. After my device was reset, when I tried to log in again, the system started requiring verification through an authenticator app, and because of this, I can no longer access my account. Since I do not have the QR code, I ca...
TikTok Account Locked, Asking Old Number OTP - Need Email Login Recovery

I have been experiencing ongoing login issues with my TikTok account since October while trying to access it from South Africa on my Android phone. When I attempt to log in, TikTok always asks me to enter a verification code sent to my phone number. Unfortunately, I have lost access to that phone nu...
TikTok Phone Number Linked Wrongly Creating New Account Instead Of Old

My name is Trina M*** and I am writing because I cannot access my original TikTok account anymore. My username is “user4562797239***”. When I enter my phone number to log in, TikTok opens a completely new account instead of my old one where I had all my content and followers. The original account st...