I Cannot Reset My TikTok Password Due to Maximum Attempts Error

I have been unable to access my TikTok account for the past two weeks due to a continuous “Maximum number of attempts reached. Try again later.” error during the password reset process on my new phone (Motorola Edge 70 Fusion). After my previous device broke, I installed TikTok and TikTok Lite on my new phone and tried to log in, but I could not remember my password. I used the recovery option via my phone number and received the verification code on WhatsApp. I entered the code correctly and was then asked to create a new password. I set a strong new password as instructed, but as soon as I clicked “Next”, the error message appeared and the password was not reset. Since then, for about two weeks, every time I try to reset my password or log in, I receive the same error and still cannot access my account. I submitted a support complaint about a week ago and was told to wait 24 hours, but after waiting 24 hours the problem continued. I then waited 72 hours without making any attempts, yet the same error still appears and I remain locked out. This is a very old and important account for me, and I am extremely frustrated that I cannot access it despite following all the instructions and waiting as requested. I kindly ask you to urgently remove the “maximum attempts” block on my account, help me successfully reset my password, and restore full access to my account as soon as possible.