1
Şule is completely dissatisfied with the result

The North Face Is Refusing Replacement For Quickly Worn Out, Offers Meager Refund!

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June 14, 2023 3:39 pm
43

I bought something and in the first year, it had a problem that was caused by the thing itself. So, I looked for a replacement, but the response I got was really disappointing. They said they didn't have the exact same product and gave me a refund instead. But here's the thing, the price of the product has gone up a lot from 1600 lira to a whopping 3500 lira since last year. Can you believe it? They're suggesting that they'll only give me back the 1600 lira that I paid initially. This is a situation where the customer was treated badly and the business acted unfairly. Just picture how frustrating it would be to buy something, have a problem with it that wasn't your fault, and then not be able to get a proper replacement. Instead, they just give you a small refund that doesn't take into account the fact that the price of the product has gone up.

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