I bought a Guess bag, and after a year, it started falling apart at the edges. I sent it in to get fixed, and they said it's okay to bring it back. I bought the bag for ₺2000 last year, but it originally cost around ₺3500. So, basically, they're telling me that I have two options. I can either get the same bag or spend more than ₺2000 to buy a different one. I chose the same bag, and they agreed to have it brought from another location on my behalf. Because I was out of town, I couldn't pick it up for a while. When I finally went to get the bag, they said it was out of stock. So, they're telling me that they'll give me a ₺2000 voucher, but the bag I want is mysteriously not in stock.
I ordered three Guess bags, but two of them arrived with serious issues. The first bag had a broken logo, and the second one looked entirely different from the product shown in the online images. Only the third bag matched what I ordered and was free of defects. I decided to return all three bags an...
After just two uses, I began to see noticeable creases forming. I reached out to Guess via email, and they replied stating that the problem was caused by usage. I spent ₺9,000 on this bag, and it now appears wrinkled and of low quality. I was hoping for higher quality, particularly from such a reput...
I bought something and in the first year, it had a problem that was caused by the thing itself. So, I looked for a replacement, but the response I got was really disappointing. They said they didn't have the exact same product and gave me a refund instead. But here's the thing, the price of the prod...
In February 2021, I purchased a rose-colored Guess watch, and within a month, the coating started peeling off. After five months, I sent it to the technical service. Just a week after its return, the coating peeled off again. Frustrated, I sent it back for the second time, facing the same issue. I c...
Last year, on December 31st, I splurged ₺2500 at the Tommy Hilfiger outlet in Susurluk for a bag that has since become a total disappointment. The straps started peeling within the first few months, and the strings inside began fraying. Unfortunately, due to the distance from my address, I couldn't ...
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